We’ve got you covered



Shepherd is registered as a Third party payment provider with PASA (Payments Association of South Africa) under the auspices of the Standard bank of South Africa. Registration number: SP001171 or go to: http://www.pasa.org.za

How Shepherd protects your financial information

Shepherd uses data encryption to protect you and guard against unauthorized transactions and access to your personal or financial information. If you suspect that there has been unauthorised activity on your account, please contact us immediately at info@paywithshepherd.com -we're here to help.

Encryption & storage

We store as little of your financial information as possible. We will never store your card number. Your financial information is encrypted, stored and protected on secure servers. On the web, [https] and a green padlock is your signal that encryption is active.

Account protection

If you suspect your password may have been compromised or suspect that it is being used in an unauthorized way, you can block access by first logging out and then clicking on the “Forgot your Password” link to reset your password.

Keep yourself safe

Shepherd is designed to safeguard you as an individual against fraudulent individuals on the internet and to ensure transactions between you and strangers are safe and secure. Your safety can only be assured if you follow our instructions correctly and diligently. Whenever we send you a link, a reference number will be included which you can verify directly with our support staff. When accessing our web service, either directly or through a link, always ensure the URL begins with https://www.paywithshepherd.com.

Security support

We’re here to help. If you have any questions or concerns about security, please contact us at info@paywithshepherd.com Shepherd’s dedicated team of support engineers is committed to providing you with the best experience possible. We do our best to respond to any customer service or technical support issues quickly, efficiently, and with care.

Responsible Disclosure

If you are a security researcher and would like to report a vulnerability that you've found, please report it at info@paywithshepherd.com